Revelation Travels and Holidays Privacy Policy: Your Guide to a Secure Journey
Privacy Policy Introduction:
This privacy policy (the "Privacy Policy") applies to your use of the Revelation Travels and Holidays (referred to as RTH) website hosted at www.tourpackages.asia, and its subsidiary website at www.revelationholidays.com & www.revelationholidays.in the services provided by RTH (referred to as the "Services"), and RTH applications on various mobile platforms. Please note that this Privacy Policy does not apply to any third-party websites linked to RTH or any relationships you may have with businesses listed on RTH.
References to "we", "our", or "us" in this Privacy Policy refer to RTH, while references to "you", "your", or "user" refer to you as a user of RTH. The term "Personal Information" refers to any information you provide to us that can personally identify you, such as your name, phone number, email address, and any other data linked to such information.
We're committed to protecting your personal information while crafting unforgettable travel experiences. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website www.tourpackages.asia ("Website") and its subsidiary website referred to above, and book our travel services. However, due to the inherent vulnerabilities of the internet, we cannot guarantee the complete security of all information transmitted to us by you.
By visiting the www.tourpackages.asia Website, you agree to be bound by this Privacy Policy. You also consent to the collection, use, processing, and sharing of your Personal Information as described in this Privacy Policy. If you do not agree with these terms, please do not use the Website.
Note: Please double ensure our website address (Mentioned above) as there can be websites that may contain similar names or website extentions.
Please note that the terms and conditions provided separately form an integral part of your use of the RTH Website and should be read in conjunction with this Privacy Policy.
1. Information We Collect:
a) Personal Information:
- Booking Essentials: Name, contact details, email address, and passport information (for international travel) are crucial for booking your dream vacation.
- Communication Channels: We collect your email address and phone number to keep you updated on your trip details, answer questions, and offer travel tips.
- Preferences and Interests: To personalize your experience, we may collect information about your travel preferences, dietary restrictions, and accessibility needs.
b) Non-Personal Information:
- Browsing Habits: We anonymously track your IP address, browser type, and device information to understand how you interact with our Website and improve its user-friendliness.
- Website Usage: We analyze website traffic patterns to identify popular destinations, optimize content, and personalize your travel recommendations.
2. How We Use Your Information:
a) Making Your Trip Seamless:
- Booking and Confirmation: Your personal information is used to process your travel bookings, confirm reservations, and send you essential travel documents.
- Customer Support: We use your contact details to answer your questions, address concerns, and ensure a smooth travel experience.
- Trip Updates and Information: We keep you informed about flight schedules, itinerary changes, local events, and other relevant information throughout your trip.
b) Enhancing Your Travel Experience:
- Personalized Recommendations: Based on your preferences and travel history, we suggest destinations, activities, and experiences that cater to your interests.
- Special Offers and Promotions: We may send you exclusive deals, discounts, and early access to new travel packages based on your travel preferences.
c) Improving Our Services:
- Website Optimization: We analyze non-personal information to understand user behavior, identify website weaknesses, and improve the overall browsing experience.
- Service Enhancements: Your feedback and travel data help us refine our travel packages, tailor services to specific needs, and create unforgettable travel experiences for everyone.
3. Sharing Your Information:
We understand that your trust is precious. We only share your information under the following circumstances:
- Travel Service Providers: Airlines, hotels, tour operators, and other travel partners need your information to confirm bookings, provide services, and ensure a smooth trip.
- Legal Requirements: We may disclose your information if required by law, court order, or other legal processes.
- Data Security and Processing: We may share your information with trusted third-party service providers who help us process payments, manage data, and maintain website security. These providers are bound by strict confidentiality agreements and adhere to the highest data security standards.
4. Payment Security:
We understand the importance of secure online transactions. We use Razorpay, a PCI-DSS-compliant payment gateway, to process your payments. Your credit card information is never stored on our servers and is encrypted during transmission. For more information on Razorpay's security measures, please visit https://razorpay.com.
All your payments are collected only on www.tourpackages.asia with a secured customer user & login method. We also adopt industry-standard offline methods on the UPI Platform and Direct Bank transfers to our Current Account Only. You can always reach us at info@tourpackages.asia for any clarifications.
5. Cookies and Similar Technologies:
We use cookies and similar technologies to enhance your browsing experience, personalize content, and remember your preferences. You can manage your cookie preferences through your browser settings.
6. Security Measures:
We take robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure Servers: Your data is stored on secure servers with restricted access.
- Data Encryption: We use industry-standard encryption to protect your sensitive information during transmission.
- Regular Security Audits: We regularly conduct security audits to identify and address potential vulnerabilities.
7. Third-Party Links:
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites before providing any personal information.
8. Children's Privacy:
Our services are not designed for children under 13. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
9. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.